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Can I insure products?Updated a year ago

Yes, you can purchase the Tiny Care insurance from us.

The Tiny Care insurance covers 100% of the repair costs if your rented product is damaged during the rental period. This only applies to damage that can be expected from normal use of the products. Damage caused by improper use of the products is not covered by this insurance. In such cases, the costs of repair or replacement of a part will be charged to the renter. Additionally, if the damage is not reported to us in a timely manner, the costs of repair or replacement will be charged to the renter.

Any manufacturing defects or malfunctions from the manufacturer are, of course, not charged to the renter, but we ask that you report and document them to us immediately (within 24 hours). We can then assist you in obtaining a new product.

What is not covered by the Tiny Care insurance?
Please note that certain things are not covered by the Tiny Care insurance, such as:

  • Theft of products
  • Loss of products
  • Intentionally damaged products
  • Damage, loss, or theft of products while on vacation

For theft or loss of products, your own liability insurance can usually cover this. Please consult your insurance company regarding the coverage of these costs.

If something happens to the products during your vacation, this damage or loss is covered by your travel insurance.

In all of the above cases, please always contact our customer service immediately to report theft, loss, or damage.

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