Tiny Library

<p>If you have had the product for more than 14 days and you are not satisfied or you want to exchange your product for a different brand or color, you can request an exchange by sending an email to <a data-fr-linked="true" href="mailto:klantenservice@tinylibrary.nl">klantenservice@tinylibrary.nl</a>. Please include your name, order number, and the product you want to exchange.</p><p>If the minimum rental term of your subscription has not yet expired, a one-time fee of &#x20AC;50 will be charged for the exchange. This fee covers the costs of exchanging, shipping, and cleaning.</p>

If you have had the product for more than 14 days and you are not satisfied or you want to exchange your product for a different brand or color, you can request an exchange by sending an email to klantenservice@tinylibrary.nl. Please include your nam

Can I exchange a product?

Subscription

When should I place an order?

How do I get a subscription?

When does my subscription start?

What is the minimum/maximum subscription period?

What happens when the minimal subscription period has expired?

How can I stop my subscription?

When can I make use of my right of withdrawal?

Can I cancel my order?

Is it possible that my ordered product is not in stock?

Order

When will my order be delivered?

How are products delivered?

Can I pick-up my order?

Do I have to keep the box that my product was delivered in?

What are the shipping costs?

Delivery

How do I pay for my subscription?

What are the payment options?

What if the monthly invoice was unsuccessful

Changing payment method

I have trouble paying

Paying

How can I make a return?

Can I return multiple items?

Where can I find my ordernumber?

Do I have to clean the product before returning?

Incomplete return

Returning

What happens if I damage a product?

What happens if my rented product gets lost or stolen?

Can I insure products?

What happens if I have gotten into an accident with the carseat?

Damage & Insurance

Quality of our products

In which condition are the products?

Are the products safe?

How are the products cleaned and inspected?

How can I rent a stroller?

Can i buy the products at the end of my subscription?

Is renting cheaper than buying second-hand?

Can I also rent for holidays?

Duo stoller: from carrycot to seat

I am expecting a twin, do you have a twin-discount?

Are the products sustainable?

How are products selected?

Products

When should I place my order for a birthing pool?

When will I receive my order?

How do I return the birthing pool?

What happens if I cancel my order?

I rented a bath but unfortunately I did not give birth in it

Right of withdrawal regarding the birthing pool

Is the bath easy to set up?

Is a rented bath safe and hygienic?

Which countries do you ship to?

Why is the pool blue?

Why does the bath have a white bottom?

Are heating elements also used?

How do I keep the water at the right temperature?

What size bath is suitable for me?

Do you supply 1 or 2 water hoses?

Can my floor handle the weight?

Birthing pool

How expensive is the Tiny Bike subscription?

What if the bike gets damaged or broken?

How does exchanging to a bigger bike work?

What is the minimum duration of my subscription

What is the delivery time for the bikes?

What about maintenance?

Tiny Bike abonnement

Can I exchange a product?Updated 3 days ago