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I have trouble payingUpdated a year ago

The monthly payment will be deducted each month. If a payment fails, you will receive an email from us with a link to make the payment again.

If a payment remains outstanding, you will receive a reminder from us. In the reminder, we kindly request that you settle the outstanding payment(s) within 15 days. If the payment is not made, the claim will be transferred to Intrum Incasso B.V. Any costs arising from this process are to be paid by the customer.

Furthermore, if more than 3 payments are missed, the subscription will be terminated, and the full retail price of the products will be invoiced to you.

If you have any questions regarding your payment or encounter difficulties with making a payment, please contact us immediately to avoid falling behind on payments.

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