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I have a question regarding a payment

How do I pay for my subscription?

You will pay the first month's installment immediately upon checkout on our website. At the same time, an automatic direct debit will be set up for the following installments. Your subscription starts when you receive the products at your home, and t

What are the payment options?

You can pay via iDeal, which is available with all banks. After making the initial payment in the webshop, the subsequent payments will be automatically deducted. They will be processed in the same manner as the first month's payment. If you wish to

What if the monthly invoice was unsuccessful

If a payment fails, you will receive a reminder from us. If a payment remains unpaid, we will contact you. If a payment is not settled after 30 days, we will transfer the outstanding payment to a collection agency. Additionally, the rental agreement

Changing payment method

The payment for your subscription is done through automatic direct debit. It takes place on the same day each month. If you want to know when your next payment is scheduled, please check the date your account was activated in your account details by

I have trouble paying

The monthly payment will be deducted each month. If a payment fails, you will receive an email from us with a link to make the payment again. If a payment remains outstanding, you will receive a reminder from us. In the reminder, we kindly request th