Delivery
I have a question regarding the delivery of my order
When will my order be delivered?
We aim to ship orders within 1–2 business days. However, we depend on external parties, and actual delivery times may vary depending on how busy the delivery services are. Once your order has been shipped, you will receive a track & trace link by ema
How are products delivered?
Our products are shipped from our warehouse and delivered to you (in boxes) by DPD. Don't feel like dealing with boxes or assembling products yourself? Opt for our Butler Service: we will deliver the product fully assembled and personally to your doo
Can I pick-up my order?
I most cases, you can also choose to pick up your order. Packages can be collected by appointment only. Our warehouse is located in Weesp. If you wish to pick up your order, please send us an email at [email protected] after placing your
Do I have to keep the box that my product was delivered in?
The products are delivered in boxes. We kindly ask you to store these boxes so that you can reuse them for returns. If you really have no space to store the boxes, you can choose to dispose of them. In that case, please make sure you have other boxes
What are the shipping costs?
The shipping cost for all standard* shipments within the Netherlands is €6.95. The shipping cost for international shipments of packages up to 10 kilograms is €25. For international shipments of packages weighing over 10 kilograms, the shipping cost